Charming outdoor seating area was a lovely retreat.

During my stay, the service was rather inconsistent, and it felt as though the staff was frequently unavailable. I found myself waiting for basic amenities like toilet paper, which were only replenished after I asked multiple times. Furthermore, the breakfast selection seemed lacking on a couple of occasions, with items running low and not being restocked promptly.

The breakfast offered a fantastic selection, including homemade pastries and quality meats. However, parking availability was limited and hard to find.

Consider dining at the hotel restaurant. the chefs pride themselves on delivering delicious meals that are a true highlight of the stay.

The location is generally quiet, providing a nice escape. Continental breakfast includes a great selection of pastries, breads, and quality cheese and meats.

Rooms tend to be on the older side, with some needs for maintenance like broken toilet seats. Missing essentials like additional pillows and toilet paper were an inconvenience, which required several reminders for replenishment.

Loved the cozy atmosphere and the charming outdoor seating area. Breakfast offered a fantastic selection of pastries, breads, and quality meats. The staff were incredibly warm and made me feel welcomed throughout my stay. However, the shower curtain could use an upgrade. it felt dated and didn’t have the best presentation. Additionally, I noticed some inconsistent service. I requested a cot that was missed initially but the issue was rectified later. Overall, the historic character of the hotel really added to my experience, yet the minor maintenance needs were evident.

Just an ideal choice for a cursory stop in Horgen with fantastic value for money. We had a lovely time soaking up the warm atmosphere from the friendly staff who genuinely made us feel welcome. Check out the delicious dinner options—they're worth it.

Clean and charming room with a personal touch. It felt like home during our stay! Cozy atmosphere made us feel welcomed.

Charming Stay with Friendly Staff

We had a lovely one-night stay in a Comfort Double Room. The spacious room offered a beautiful view of the town square, and the luxurious L'Occitane amenities were a delightful touch. A tip for future guests, don't miss the exceptional continental breakfast—truly a highlight!

Definitely a cozy getaway for families

First off, the hospitality was unbelievable! Sabrina and Pascal made us feel like family right from the start, always asking about our day and ensuring we were comfortable.

It was not exactly cheap though, you know how Switzerland is.

Dining at the Romantik Hotel Schwan was a treat. we enjoyed their exceptional breakfast with a delightful selection of pastries and fresh coffee. The friendly warmth of the staff made us feel right at home, and the charming decor throughout the hotel enhanced our stay.

While we had a lovely time, there were times when the service could have been sharper. Breakfast items ran low, and we had to ask multiple times for more pillows. Still, the atmosphere shined through, giving us a cozy experience.

The attention to detail was remarkable, especially with a hand-written welcome card, which added a personal touch. Breakfast offered a delightful range of options. however, the bathroom posed challenges for taller guests. A minor issue was the persistent low-level noise from the kitchen air conditioning that disrupted sleep on the first night. The charming outdoor seating area was a lovely spot to relax, yet finding parking nearby can be tricky without prior knowledge.

the staff at romantik hotel schwan were incredibly warm and attentive. breakfast was a delight, with an excellent selection of both cold and cooked options. the charming outdoor seating area provided a lovely spot to relax with drinks.

room lacked brightness. otherwise all was good.

cozy atmosphere with excellent breakfast options

clean accommodations, warm ambiance

limited parking availability

The hospitality at this hotel is truly memorable, with remarkably warm staff who genuinely make you feel at home. The ambiance of the hotel is captivating, with lovely classical decor. However, some low noise from the air conditioning system was a bit disruptive during the night.